Culture and Values
COMMITMENT
Professionalism is respect for work, commitment to duties and enjoyment in fulfilling them.
SERVICE
Clear CUSTOMER CENTRIC focus.
TRUST
We believe in long-term relationships. Our customers are our best ambassadors.
INNOVATION
Innovation is an attitude, the belief that in order to improve any situation, new models must be used.
REGULATORY COMPLIANCE
Rigour and scrupulousness in regulatory and legal compliance.
REPUTATION
0% reputational risk, both for OUTER Spain and for our clients.
Guarantee of confidentiality in the handling of our clients’ information.
FLEXIBILITY
We believe that organisations must be able to adapt to changes in the environment (economic, political and social) as well as to the needs of their clients.
RESULTS
Knowledge and experience will only be relevant to the extent that they allow us to solve the problems and needs of our clients. Simplification is the key to productivity.
SECURITY
Information security, personal security and document security. We work with systems that ensure confidentiality and responsible use of data.
Professionalism is respect for the work, commitment to obligations and enjoyment in fulfilling them.